Terms & Services

Terms & Services

Introduction

Welcome to Zakaru International’s travel booking platform. By accessing or using our website, you agree to comply with and be bound by these Terms & Services. Please read them carefully before making any bookings.

Eligibility

  • You must be at least 18 years old to make a booking.
  • By using our services, you confirm that all information provided is accurate and complete.

Booking & Payments

  • All bookings are subject to availability.
  • Prices displayed are in INR (Indian Rupees) unless otherwise stated.
  • Full payment or deposit must be made at the time of booking.
  • We reserve the right to cancel bookings if payment is not received within the specified time.

Cancellations & Refunds

Cancellation policies vary depending on the tour, hotel, or texi. Non-refundable components (such as certain texi, visas, or cruises) will not be refunded.

  • Refunds, if applicable, will be processed within 7–14 business days.
  • All cancellations must be made in writing or through official communication channels.

Travel Documents

Travelers are responsible for ensuring they have valid passports, visas, and other required documents. Zakaru International is not liable for denied boarding or entry due to incomplete documentation.

Liability

  • We act as an intermediary between travelers and service providers (hotels, texi, etc.).
  • Zakaru International is not responsible for delays, cancellations, or changes made by third-party providers.
  • We are not liable for personal injury, loss, or damage during travel.

User Responsibilities

  • You agree not to misuse the website or provide false information.
  • Any fraudulent activity will result in cancellation of bookings and possible legal action.

Privacy

Personal information provided during booking will be used only for processing reservations and improving services. We respect your privacy and comply with applicable data protection laws.

Changes to Terms

Zakaru International reserves the right to update these Terms & Services at any time. Continued use of the website after changes indicates acceptance of the updated terms.

Contact Us

For questions or concerns regarding these Terms & Services, please contact our support team at support@zakaru.com.